Account Management

About CAR-Research XRM

Do you ever feel like you are missing pieces of the puzzle that can answer these questions?

• How do you INCREASE buyer traffic to your web site and then CONVERT this
traffic into leads and actual sales?
• What if you knew the REAL reasons why customers left your dealership
WITHOUT making a purchase?
• How do you RETAIN customers and CONVERT sales to service?
• How many more vehicles COULD you sell or service with this information?
• What if you could do ALL this using ONE solution?

At CAR-Research XRM, we have all the pieces to not only answer these questions, but to provide your dealership with a comprehensive single-source CRM solution. We are “the best kept secret in the car business,” and we have been helping dealerships grow their business and increase profits since 1994. Our founders worked in the retail automotive industry for years before forming CAR-Research XRM. Using this experience and industry knowledge, we built our dealership solution one piece at a time resulting in the industry’s most advanced single-source dealer solution, one that exceeds traditional CRM's.

With process and accountability at the forefront of everything we do, our customers consistently outperform their competitors in sales, profit, customer satisfaction, and service retention. Let us show you how our single-source solution can help grow your dealership by providing you with all the pieces to the puzzle. Our solution features single-click access to all sales and service history for a customer, fully integrated Internet Lead Manager and BDC, real-time and enterprise reporting, daily database cleansing, targeted marketing, a real-time dynamic route sheet that tracks repair orders, and much more. You can be like the many dealerships that have eliminated the need for numerous vendors and consolidated these services by using our XRM solution.

After becoming a CAR-Research XRM customer, we will provide you with your own personal Account Manager. Our Account Managers are experienced “car-guys” that bring years of retail management experience to your dealership every month. They will help train, educate, and motivate your sales teams to help you increase lead conversion, staff productivity and accountability, service retention, and overall dealership revenue.

  Toll Free: (800) 376-5918
  Toll Free: (800) 847-5649
   Houston: (713) 275-0575
Fax: (713) 275-3550