Service > Electronic Multipoint Inspections |
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Our Electronic Multi-point Inspections cover all key areas from bumper-to-bumper so you turn inspection results into service sales opportunities. The inspection process is tailored to a dealer’s preferences and business rules. Customer contact information, vehicle service data, and employee inspection process activity are all captured electronically and then automatically uploaded into the DMS for real-time access to inspection data. Alerts are sent to service managers and advisors to inform them that an inspection has been performed, what additional services are recommended, and what inspections still need a response. With this information, a service advisor or manager can develop estimates by line, view up-sale opportunities, and track sold and unsold services. Inspection results can be printed or sent electronically via e-mail message to the customer. Finally, because inspection results are stored in the customer history, you can track and market declined services. Comprehensive and robust report functionality is built into the system so you can track inspections by technician, advisor, sold services, declined services, and much more. |
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