CAR-RESEARCH
Missed Opportunity Interviews
Sold / Service Interviews
Concern Resolution / All Excellent


CAR-INTERACTIVE
CRM Software
ILM Software
Showroom Control Manager
Marketing Center


CAR-MARKETING
Automated Specials
Dynamic Dealer Branded Sites
Pay-Per-Click Advertising
Search Engine Optimization
Service Reminder Program
Service Drive Control Manager

CRM Software
"CAR-Interactive" is a CRM and Marketing Software that provides automotive dealerships a full line of contact and Business Development tools as well as the ability to customize and deliver its own strategic marketing promotions without any significant labor commitment or the costly use of outside vendors.
  • Real-Time and Paper Processes
  • Completely Customizable
  • Follow-Up Manager
  • Full Real-Time Reporting Suite
  • Inventory Management
  • Save-A-Deal Module
  • Employee Specific Dashboards
  • Customizable Display Screens
  • Duplicate Customer Resolution
  • License Plate Manager
  • Computer Telephony Integration (CTI)
  • Enterprise Reporting Suite
BDC Software and Solutions
  • Unlimited Users
  • Complete Customer History
  • Daily Sales / Work Plans
  • Phone, E-Mail and Mail Follow-Up
  • Interactive Call Guides
  • Customizable Letters and Schedules
  • Customer Lifetime Value
  • Customer Referral Tracking
  • Trade-In and Desired Vehicle Information
Vendor Integration
  • Bi-Directional DMS Integration
  • Single Point of Entry
  • Credit Reporting
  • Key Track Systems
  • Call Measurement Companies
  • Vehicle Valuation
  • Advertising Agencies
  • Mail Houses
Database Cleansing
  • Scheduled De-Duping of Database
  • Daily Repair of Previous Days Data
  • CASS- Address Standardization
  • NCOA- National Change of Address
  • Axciom- Reverse Phone Append
  • E-Mail Address Services
  • National DNC Integration / Compliance
Security
  • SSL Encrytion
  • Hardened Passwords
  • IP Filtering
  • GLBA Compliant
  • Unlimited User Profiles
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