Web Solutions > Competitor Internet Mystery Shops

Many potential car buyers request information electronically (mainly e-mail messages) from both you and your competitors before purchasing a vehicle. Would you like to know not only what your salespeople are telling customers, but also what your competitors are saying? Would you like to compare response times and log both follow-up communication and promotional practices of your competitors?

Using CAR-Research XRM’s competitor Internet mystery shops, you can capture this information for a unique perspective on the dynamics of the marketplace. Also, you can modify your market strategy and gain a competitive advantage over your competitors.